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Slip Ring Warranty Evaluation
Slip Ring Warranty
Slip Ring Warranty or Evaluation Form
Customer Service will respond by telephone or email within one business day to advise the next steps. If you have not been contacted by then, then please call Customer Service directly at +1-847-689-8660. Please do NOT return any material until you have spoken with Customer Service and been assigned a Case Number.
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Product Information
Deublin Part Number
(e.g., SR0238 or SD200X04B001058, laser-marked on slip ring)
Quantity
Deublin Product Code(s)
(e.g., 123456/X0123, laser-marked on slip ring. Please enter all codes if more than one item is being returned.)
How long was it in service?
Time Unit
Years
Months
Weeks
Days
What is the application?
(e.g., what kind of machine, where on the machine is the Deublin product installed, etc.)
Please describe the observed problem:
Have you previously experienced similar problems? <br>If so, describe the circumstances
Operating speed (RPM)
Rotation Direction
Always rotates in one direction
Rotates in both directions (back and forth)
Continuous or Intermittent?
Continuous rotation
Intermittent rotation
What is transferred through the slip ring?
AC Power
DC Power
Analog Sensor (e.g., thermocouple, strain gauge)
Ethernet/EtherCAT
Profibus/Profinet
CANbus/CANopen
Serial (RS-232, RS-422, RS-485)
Other
Check all that apply
Voltage
Steady State Current (Amps)
Please attach drawing or photos that will help us understand your application.