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Privacy Policy

Privacy Policy Statement

Deublin Company has created this privacy policy statement In order to demonstrate our firm commitment to privacy.  The following discloses our information gathering, use and disclosure practices for our website, (the “Site”).  By using the Site, you expressly accept and agree to abide by the terms set forth in this Privacy Policy Statement.  For other information regarding the terms and conditions of viewing and using the Site please see the Site Terms and Conditions of Use.  Unless otherwise referenced herein, any reference to “Deublin,” “we,” “us” and “our” shall mean Deublin Company.

Personal Information

For the purpose of this Privacy Policy Statement, "personal information" means information about any identifiable individual.  This Privacy Policy Statement only sets forth our policy towards personal information collected through the Site, but does provide some details on other information collected (e.g., through cookies) solely for informational purposes.  This Privacy Policy Statement does not apply to personal information collected by or provided to Deublin in connection with the submission of a resume or application for employment with Deublin.
Please note that any comments, suggestions or materials provided to us shall be deemed to be of a non-confidential and non-proprietary nature (becoming the property of Deublin upon our receipt of same) and we shall be entitled to use and distribute such comments, suggestions or materials to any other parties and for any other purposes, including, but not limited to, developing and marketing products or services incorporating or based on any such comments, suggestions or materials.

What Personal Information We Collect

In connection with the Site, we only collect personal information from you when you voluntarily provide it to us, such as when you purchase, order or request information about our products and services, subscribe to our e-mail distribution list, create an account or provide us with comments, suggestions or other input.

Examples of personal information we collect are:

  • contact information (such as name, address, e-mail address and telephone number);
  • financial information, such as credit card information provided when purchasing products or services from the Site; and
  • unique identifiers, such as account information.

Other automatic, non-personal information we may collect and analyze include: login; password; computer and connection information such as browser type, version, and time zone setting, browser plug-in types and versions, operating system, and platform; purchase history, which we sometimes aggregate with similar information from other customers; the full Uniform Resource Locator (URL) clickstream to, through, and from the Site, including date and time; cookie number; products you viewed or searched for; and the phone number you used to call our 800 number.  During some visits we may use software tools such as JavaScript to measure and collect session information, including page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.  We may also collect technical information to help us identify your device for fraud prevention and diagnostic purposes.

We may supplement the information that you provide with information that is received from third parties.  Examples of information we receive from other sources include updated delivery and address information from our carriers or other third parties, which we use to correct our records and deliver your next purchase or communication more easily.

The Site is intended for use by individuals over the age of 18.  We will not knowingly collect, retain or use personal information from any individual under the age of 18.  If you are under the age of 18, you should consult with your parents prior to use or access of the Site.
How We Use Your Personal Information

We use your personal information for the following purposes:

  • to provide you with timely and reliable services, including shipping of orders, communicating with you and the intended recipient of your orders about the status of a shipment, customer support, account management and billing, verifying credit, customer authentication and related services;
  • to develop and maintain our relationship with you, send you information about our company and our relationship with you, and otherwise contact you when necessary;
  • to develop and improve our products, services and websites and to advise you about new products and services that may be of interest to you;
  • to help diagnose problems with our servers, and to administer the Site;
  • to assist law enforcement agencies, to collect outstanding debts, to protect our business interests and the interests of our customers, and to generally meet requirements imposed by law based on our good faith belief of what is necessary to meet the requirements imposed by law; and
  • to prevent fraud and to otherwise, in good faith, protect the users of the Site or the public in general.


A cookie is a small piece of data that a website can send to your browser, which may then be stored on your hard drive so the website can recognize you as you browse between web pages on the website.  These cookies may collect the operating system and browser that you are using, and accumulate and report anonymous, statistical information on website usage.  We may use cookies to deliver content specific to your interests, to save your information so you don't have to re-enter it each time you visit the Site, to determine the type of information that you are looking for on the Site, to improve the Site and for other purposes.  We also may use information about the website you visited immediately prior to the Site to assess the viability of links to the Site that we have created on third party websites.
We do not use cookies to identify or track any personal information.  If you do not wish to have a cookie sent to your browser, you can change the settings on your internet browser to stop it from automatically accepting cookies.  While rejecting a cookie will not normally affect your browsing or your ability to access the features on the Site, you may find that certain navigational elements of the Site have limited functionality.

When We Disclose Your Personal Information

We may disclose personal information to third parties engaged to assist us in providing products or services to you or to carry out one or more of the purposes described above, such as in connection with shipping products to you.
We reserve the right to cooperate fully with local, state and federal officials in any investigation relating to any personal information (including private electronic communications transmitted on the Site or any other website owned or operated by Deublin) or any purportedly unlawful activities.

We reserve the right to disclose and transfer personal information to a third party in the event of a proposed or actual sale, merger or other transfer of the assets or shares of Deublin Company or a division thereof, provided that the information does not constitute all or substantially all of the assets being transferred.

How We Protect Your Personal Information

We make commercially reasonable efforts to ensure that personal information collected from you and under our control is protected against loss, misuse, alteration or unauthorized access.  Access to your personal information is restricted to selected Deublin employees or representatives.  In addition, we employ reasonable information security techniques, such as firewalls and access control procedures, to protect personal information against loss and unauthorized access.
Should you register for an online account with Deublin, you are responsible for protecting against unauthorized access to your account password and to your computer.

Criminals use various techniques to gather your personal information for use in identity theft, credit fraud and other illegal activities.  These attempts may be sophisticated in nature and designed to appear that they are requests from companies with which you may have a legitimate relationship.  Do not provide your personal information to a third party unless you are certain of that party’s identity.  If you are concerned that a third party is trying to obtain your information by impersonating Deublin, please contact Deublin at (847) 689-8600 or via e-mail at

Shipping to Third Parties

When personal information is provided to us about the intended recipient of a shipment, we use that information solely for the purposes of processing the shipment and, in some cases, to communicate with the intended recipient to provide information pertaining to the status of the shipment.  We rely on our customers to obtain the intended recipient's consent to our use of their personal information for these limited purposes.

Links to Third Party Sites

The Site may offer links to other websites.  In addition, you may have visited the Site through a link or a banner advertisement on another website.  In such cases, the website you linked from or link to may collect information from people who click on the banner or link.  We are not responsible for the privacy practices employed by any other website.  We make no guarantees, representations or warranties as to the privacy practices of any other website, including websites that may be reached by links in the Site.  After leaving the Site, whether via a link contained on the Site or through the use of your web browser or some other navigational tool, this Privacy Policy Statement is no longer in effect.  It is important to familiarize yourself with the privacy policies of other websites before providing them with your personal information.
Changes to this Privacy Policy Statement

We reserve the right to modify this Privacy Policy Statement at any time without notice.  The Privacy Policy Statement posted at any time or from time to time via the Site shall be deemed to be the Privacy Policy Statement then in effect.  By continuing to use the Site following the posting of changes, you expressly accept and agree to abide by the terms set forth in the amended Privacy Policy Statement.
This Privacy Policy Statement was last updated on June 1, 2013.

Access to Personal Information and Withdrawal of Consent

You may contact us at to request access to or correction or update of your personal information.

You may request to no longer receive future communications from us, and you may withdraw consent to our collection and retention of your personal information at any time, subject to legal or contractual restrictions and reasonable notice.  If you wish to withdraw your consent, please contact us at (847) 689-8600 or  We will inform you of the implications of withdrawing consent.

Contacting the Site

If you have any questions about this Privacy Policy Statement, the practices of the Site, or your dealings with the Site, you can contact:

Deublin Company
Customer Service
2050 Norman Drive
Waukegan, Illinois 60085

Call Us! 847-689-8600